Reply in DM
Free forever with unlimited DMs
$0/month
Pro plan at $9/month to remove branding
Reply in DM vs Tidio
See how Reply in DM compares to Tidio for Instagram and Facebook comment-to-DM automation.
Feature Comparison
| Feature | Reply in DM | Tidio |
|---|---|---|
| Instagram DM automation | ||
| Facebook Messenger automation | ||
| Keyword triggers | ||
| Catch-all comment rules | ||
| Subscriber lists with opt-in | ||
| Broadcast messages | ||
| File/image attachments in DMs | ||
| Post scheduling | ||
| Free unlimited DMs | ||
| Simple setup (under 2 minutes) | ||
| Website live chat widget | ||
| Helpdesk/ticketing system | ||
| AI chatbot (Lyro) | ||
| Shopify and WordPress plugins | ||
| EU data residency |
Pricing Comparison
Tidio
Free plan with 50 live chat conversations/month
Starting at $29/month for chatbot features
Tidio Pros
- Excellent website live chat widget
- AI-powered chatbot (Lyro) for automated customer support
- Shopify, WordPress, and WooCommerce integrations
- Unified inbox for live chat, email, and social DMs
- Good for e-commerce customer service
Tidio Cons
- Free plan limited to 50 conversations/month
- Chatbot features start at $29/month
- Designed for customer support, not comment-to-DM automation
- No subscriber lists or broadcast messaging
- No catch-all comment rules
- No post scheduling
Frequently Asked Questions
Is Reply in DM a good Tidio alternative for Instagram?
They serve different purposes. Tidio is a customer support platform with live chat, helpdesk, and AI chatbot features. Reply in DM is specifically for Instagram comment-to-DM automation. If you want auto-replies on Instagram comments, Reply in DM is the better fit.
Does Tidio have comment-to-DM automation?
Tidio has some Instagram DM automation through chatbot flows, but it's not designed for the comment-to-DM workflow. It's primarily a live chat and customer support tool. Reply in DM is purpose-built for comment-triggered auto-DMs.
Can I use Tidio and Reply in DM together?
Yes. Use Tidio for website live chat and customer support, and Reply in DM for Instagram comment-to-DM automation. They handle different parts of your customer communication.
Ready to Try Reply in DM?
Set up your first auto-reply in under 2 minutes. Free forever.
No credit card required.